Every piece is slowly handcrafted on Australia’s East Coast by our founder & designer Filippa.

Our jewellery is made using recycled Australian solid gold & 925 sterling silver. For solid gold we offer 9 and 18 carat in yellow, white & rose gold.

We use both - always ethically sourced. If you have a preference, let us know. We’re happy to use lab-created stones or help you source a unique natural gemstone. Each product will state the gemstone in the description.

Our jewellery is made of solid precious metals, meaning they will last you a lifetime with proper love and care. You can swim in the ocean and shower in your jewellery, but make sure to rinse it in warm water and dry with a soft cloth afterwards to remove any salt or soap residue.

Never swim in pools or mineral spas with your jewellery on as chemicals can cause the metal to tarnish.

Check out our jewellery care guide for how to best care for your fine jewellery.

Yes, all Neij Jewellery pieces are covered by a 12-month manufacturing warranty. This includes craftsmanship or material defects — not accidental damage or general wear and tear. Read our full warranty guarantee here.

Always. We use recycled precious metals, ethically sourced or lab-created gemstones, and FSC-certified, biodegradable packaging. No shortcuts.

All our crystals are ethically sourced from all over the world. We try to use Australian gemstones whenever possible.

Yes we ship world wide!

Yes we do! For all ready to ship rings and necklaces we offer a 7 day return.

Excludes made to order pieces, bespoke work & earrings. Read our full return policy here.

For Australian orders

Free standard shipping (3-8 business days)

$15 express post (1-3 business days)

For international orders

$20 standard (10-20 business days)

$40 express post (5-10 business days)

Free shipping on all international orders over $800

Ready-to-ship pieces dispatch within 2 business days. Made-to-order and bespoke designs take 4–10 weeks depending on complexity. You’ll receive updates throughout.

Yes I do! I love to help bring your vision to life and craft the engagement ring of your dreams.

You can learn more about the process here.

You’ll work directly with Filippa, our founder and designer. From the first idea to the final polish, it’s a fully collaborative process. We’ll sketch, source, and refine until it’s perfect and in line with your vision.

Enquire about a bespoke piece here

You can order our free ring sizer here, or check out my size guide here.

Alternatively you can visit your local jeweller and ask them to size your finger.

At this point in time we are not offering resizing on our rings. If you have ordered a ready to ship piece you can submit a return.

If you have ordered a made to order or a bespoke ring in the wrong size - get in touch and I will help guide you in the right direction to sort out a resize.

You can order our free ring sizer here.